Notion Generation FAQ
Does my generation 2 Notion system still work if it is no longer for sale?
Yes! Your Notion system is unaffected and will continue to work and receive updates.
What does it mean to upgrade to generation 3?
To upgrade your system all you need to do is add a 3rd generation bridge to your system by purchasing a bridge or starter kit. That way your system can continue to support your existing sensors and you can grow your system with 3rd generation sensors. Your Notion app will display and send monitoring alerts for all generations.
What about the warranty on my product?
Please contact our support team for any warranty questions. Chat with us, email us at firstname.lastname@example.org, or call us at (877) 668-4660 from Monday - Friday 8am to 6pm MT.
I still have questions...
We're here to help! Chat with us, email us at email@example.com, or call us at (877) 668-4660 from Monday - Friday 8am to 6pm MT.