FAQs & Support
Frequently Asked Questions
How do I set up my Notion system+
First thing’s first: go to getnotion.com/app on your smartphone to download the mobile app. Create your account and follow the instructions in the app to set up your system.
What if my sensor disconnects from the bridge?+
The AAA batteries in the sensor will last approximately 1 year. If you’ve had your system longer than a year, start by replacing the batteries and the sensor will automatically reconnect on its own. If you’ve had the system for less than a year, then try moving the bridge around in your home to make sure that it is close enough to the sensor.
What is the cost of Notion?+
The only cost is the hardware (sensors, bridge, magnet). Notion Starter Kits range from $149-199 MSRP. There is no ongoing cost for the Notion base service.
How do I customize my app notifications?+
Once your sensors are configured, you can select when you want to get notifications in the app. Simply click on the task from your app dashboard and scroll down to where it says “When would you like to get alerts on your phone?” to adjust your notification settings.
Do you work with independent insurance agents in addition to carriers?+
Yes! We have a program designed just for agents. You can learn more here.
(877) 668-4660 | support@getnotion.com