Getting Started

Follow the steps below to create your account and configure your sensors.

1. Connect to 2.4 GHz Wi-Fi

To start, make sure your smartphone is connected to your property’s 2.4 GHz Wi-Fi network and your smartphone’s location services are turned on. Your bridge will not connect if you are connected to a 5 GHz Wi-Fi network.

2. Download the Notion app

On your smartphone, download the Notion app available from the iTunes App Store for iOS or the Google Play Store for Android devices. 


3. Follow In-app Instructions

Open the Notion app on your smartphone and follow the step-by-step instructions for creating your accounting and setting up your system. 

Guided Installation Video

Watch a step-by-step guide on setting up your Notion system using your iPhone or Android smartphone.

Where to Place Your Sensors

Give yourself peace of mind and protect yourself from costly home damage by covering these three sensor locations first. Have these covered? Expand your system to cover more areas of you home or property.

Shop Sensor Expansion Kits

Here's How Notion Works

  • Home

  • Account

  • Task Details

  • System

  • Settings

  • Support

Quickly view the status all of your sensors and their tasks by location

Update your personal information, add/remove managers and set time & temperature preferences

Click into a task to see task history and access task-specific notification settings

View, add and remove sensors and bridges from your system

Control system notification settings and connect integrations such as HomeAdvisor and IFTT

Access FAQs, provide feedback, and more

Tips and Tricks

Moving Your Sensors

You can easily take your Notion system wherever you go! We’re here to help make moving a breeze... well, at least with Notion. Check out our moving guide and order your Notion Moving Kit.

Moving Guide Moving Kit

FAQs + Troubleshooting Assistance

Check out these top FAQs other Notion users have and top troubleshooting help.

Where should I place my sensors?

The options are limitless! Some customer favorites include water heaters, entry doors, garage doors, cabinets or safes, under sinks, washing machines and near smoke and CO2 alarms. Most important might be in areas where water could leak (80% of water damage is caused by appliances like toilets, washing machines, water heaters, etc.). For more inspiration, visit our Solutions Guide.

Bridge not found?

1. Is your bridge plugged in and flashing blue? If it's green, we'll need to reset the bridge.

2. Did you plug your bridge in within the last 30 minutes? A bridge is only searchable within 30 minutes of being plugged in. If it's been over a half hour since you plugged in the bridge, please unplug it and replug it back in before trying again. 

3. How close is your bridge to your router? During the initial pairing, it may help to move the bridge to a room closer to your router. 

4. Are location services turn on for the mobile device you're using? We need your home location during bridge setup so we can let you know when events happen when you're home or away. Please visit your phone settings and ensure location is turned on. 

My sensor won't wake up.

1. The sensor will have a green, plastic battery tab that prevents the batteries from powering the sensor. Make sure that it is fully removed before setting up your sensor.

2. When your sensor is awake, it will blink green. (What do the sensor LED's mean?)

3. If you’re still having trouble, try cycling the batteries.

4. Twist the white body of the sensor counter-clockwise to separate it from the gray baseplate.

5. Remove the batteries and reinstall them

6. When the batteries are reinstalled, look for the sensor LED light to flash.

My sensor won't calibrate.

After you've scanned your sensor and chosen your preferred location and tasks, the sensor will need to calibrate. At this point a lot of information is passed back and forth between the sensor and bridge. If the sensor is not calibrated then you might miss out on important notifications about your home. Try a few steps below to make sure your sensor calibrates correctly:

1. Make sure the sensor was not mistakenly added to your account. Click the System icon in the app and navigate to the Sensors tab. Check to see if the sensor is listed there. If it is, click it, scroll to the bottom and tap "delete sensor" and try the sensor installation process again.

2. Make sure the sensor is awake during calibration. Try the steps above to wake up your sensor and make sure you saw a green LED.

3. Move your bridge closer to the sensor and try calibrating again. You can move your bridge back after the sensor is calibrated.

4. Make sure your sensor is not blocked by anything that might cause interference during installation. This could include physical obstructions as well as other electronic devices that emit radio signals. 

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Other Resources

  • Notion Blog

    Notion Blog

  • Sensor Placement

    Sensor Placement

  • Integrations