Professional Monitoring with Notion PRO

Get extended protection when you enable professional monitoring for your Notion system. Learn more about the features and benefits of upgrading your system to Notion PRO.

How PRO Tasks are Escalated

When you upgrade your system to Notion PRO, it’s important to understand the impact of turning on professional monitoring for a task:

1. If a task is not professionally monitored, you will only be sent push notifications when a sensor is triggered.
2. If a task is enabled for professional monitoring, you will receive additional notifications when a sensor is triggered. Use the handy chart below to understand how arming/disarming your system impacts the notifications you receive for professionally monitored tasks.

PRO Notifications for Professionally Monitored Tasks

Tasks Is your system armed? Push Notifications Text Message Phone Call Emergency Contact
Sounding Alarm

Safe
Not applicable
(always monitored when enabled)
General Water Not applicable
(always monitored when enabled)
Door

Window

Garage Door

Sliding Door
Armed
Disarmed
Temperature Not eligible for professional monitoring

PRO Notification Timeline

Understanding the escalation process below will help you choose which tasks to professionally monitor and how to react. When a Notion Sensor detects certain activity on a professionally monitored task, an escalation begins.

This timeline shows the progression of notifications when an escalation occurs. You can clear an escalation at any time if no further action is required. Once the escalation is cleared, no additional notifications will be sent.


Arming & Disarming your System

If you enable any door, window, or garage door tasks for professional monitoring, be sure to arm your system when you want additional notifications by tapping the button on your Home screen.


When should you arm your system?

Here are some recommended times you might arm your system:

At night

Have peace of mind when you go to bed by arming your system. Plus, enable Critical/Urgent Alerts to override your phone's do not disturb settings.

When traveling

When you're on vacation or traveling away for extended time, get additional notifications for doors so you don't miss something while you're away.

When you're away from home

From leaving for work to running an errand, arming your system means doors you've enabled for PRO will get escalated.


PRO Home Screen Tutorial

Arm/Disarm Button

Tap the button with the shield in it to arm and disarm your system. Refer to our chart to understand when tasks are escalated when your system is armed/disarmed. Your Home screen will only display an arm/disarm button when you enable doors or windows to be professionally monitored.

Professional Monitoring Overview

Quickly view how many tasks are being professionally monitored and will escalate if an event occurs. This number may change as you arm/disarm your system.

Informational Tips

We'll occasionally show you a tip (like how to turn on arm & disarm reminders) to help you get the most out of PRO.

Task Icons and Shields

Quickly view what tasks have professional monitoring enabled and if they are being escalated.

Yellow Icon & Solid Yellow Shield
This task is PRO enabled and will escalate if triggered.
White Icon
This task is not PRO enabled.
Yellow Icon & Transparent Shield
This task is PRO enabled but will not escalate. Upon arming your system, the shield will turn yellow signifying the task will escalate if triggered.
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PRO Home Screen Tutorial

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Arm/Disarm Button

Tap the button with the shield in it to arm and disarm your system. Refer to our chart to understand when tasks are escalated when your system is armed/disarmed. Your Home screen will only display an arm/disarm button when you enable doors or windows to be professionally monitored.

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Professional Monitoring Overview

Quickly view how many tasks are being professionally monitored and will escalate if an event occurs. This number may change as you arm/disarm your system.

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Informational Tips

We'll occasionally show you a tip (like how to turn on arm & disarm reminders) to help you get the most out of PRO.

main image

Task Icons and Shields

Quickly view what tasks have professional monitoring enabled and if they are being escalated.

Yellow Icon & Solid Yellow Shield
This task is PRO enabled and will escalate if triggered.
White Icon
This task is not PRO enabled.
Yellow Icon & Transparent Shield
This task is PRO enabled but will not escalate. Upon arming your system, the shield will turn yellow signifying the task will escalate if triggered.

Customization & Features

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Enabling Tasks for PRO

1. Open the Notion App
2. Tap the gear icon "⚙" in the top right corner of your professional monitoring overview
3. Toggle on/off the tasks you want to be professionally monitored




Explore FAQs

Check out our FAQs about upgrading to Notion PRO and how PRO works.